Frequently Asked Questions...
IPL stands for Intense Pulsed Light and has gained widespread popularity for the many benefits it affords the user. This modern technology aims to remove unwanted hair, slow the ageing process by reducing wrinkles and perfect the skin tone by treating blemishes. Multiple uses of IPL also increase collagen production in the skin, leaving you glowing from the inside out! Due to IPL's diverse range of uses and proven results, IPL is a must for anyone wanting to look and feel their best.
IPL is a form of light therapy. It emits a series of different wavelengths that scatter within the skin reaching various depths. Depending on its use, it will provide the user with the desired results - whether that be reduction of blemishes, pigment, wrinkles or hair! It is a very versatile technology.
There have been numerous worldwide studies that demonstrate the safety and effectiveness of IPL for hair removal. Due to this fact, it has become an extremely popular safe at home treatment.
We always advise that you exercise caution when treating yourself as not everyone is suitable for IPL treatments. Due to the level of melanin in the skin, some darker skin types will not be able to use IPL. The same applies if you have a recent tan. Additionally, we advise to check with your doctor first if you are taking medication that may make your skin sensitive to light.
IPL relies on melanin in the hair absorbing the light energy, and therefore IPL is not effective on very light blonde, red, or grey colored hair.
IPL is suitable for all but the darkest skin tones. Refer to the skin tone chart below to see whether or not IPL is suitable for you. PrestigeSilk™ is suitable for skin tones as dark as clay 2-3. If you have a skin tone of either clay 2-3 we do advise to only use up to Intensity level 3 and start by testing the PrestigeSilk™ on Intensity level 1.
Most customers begin to notice a reduction of hair after just 3-4 treatments, with complete results after 12 treatments. However, results vary from person to person.
The PrestigeSilk™ Handset has up to 500,000 flashes meaning it can last you up to 20 years when used in accordance with our guidance. This will help to keep your skin silky smooth for a long time. There's no need for expensive replacement flash heads.
One of the biggest advantages of IPL over other types of laser is that it is far less painful. Most customers explain the feeling as a warm sensation on the skin.
You can use your handset on your entire body, including your Brazilian and face (just be sure to not get too close to your eyes).
Yes, you can. This may decrease the lifetime of the handset per user. You should also always thoroughly clean the handset after each use.
Yes, you should shave the desired areas before using your PrestigeSilk™ handset.
Between treatments you should only shave when required. You should never wax, pluck, or epilate as these hair removal methods removes the entire root, which is what absorbs the light during the treatment.
You actually have to be careful when anyone claims ‘permanent’ hair removal as all forms of IPL/Laser hair removal require some maintenance, or eventually the hair will start growing back. After completing your initial sessions with our handsets you will only have to use your handset once every 3 months to maintain smooth, hairless skin.
No, it isn't necessary to wear eye protection while using our handset. Our handsets are fitted with a sensor and will not pulse and light unless the entire window is pressed against your skin. That being said you should never try and look directly into the light as it flashes.
Although there is no evidence showing that IPL has negative effects on pregnant or breastfeeding women, we do NOT recommend using PrestigeSilk™ as a precaution.
You should not IPL over tattoos. However, going around tattoos is fine.
You should not IPL over very dark freckles or moles, however light freckles are fine.
If you have recently been tanning, we recommend waiting 2 weeks before using your handset. You should wait 48 hours to tan after using your handset. Artificial tanning products should not be on your skin while using your handset.
Our handsets come with a 12V power supply.
Yes, PrestigeSilk™ comes with a 12-month warranty.
There are no recurring or hidden costs with PrestigeSilk™and there is no need for a replacement flash head either. You purchase once and use it for up to 20 years. At full price that's less than $10 per year to keep your skin hair free and silky smooth in the comfort of your own home!
We'll ask you to send time and date stamped photos of the treatment area over the course of at least 6 treatments one week apart. We will review your application and if our team identifies that there is no visible change we will refund the full cost of PrestigeSilk™ handset at the time of your purchase, once the handset is returned to our warehouse.